Turning off the Multiple Download Option

You are here:

In SENT, you have the option of letting your recipient download your file multiple times, or only once within the Expiration Date range that you’ve selected .

To control this setting, start by navigating to the Send page, choosing a recipient, and clicking Continue.

Once you choose your file, it’s time to choose whether you want your recipient to download multiple times or once.

The default setting is multiple times.

If you want to restrict downloads to only once, which is a bit more secure when Sending to an Email Address just uncheck that checkbox.

That’s it. Now your recipient will only be able to download the file one time!